Thank you for visiting yosink.com. To request a return, please follow the terms and conditions outlined below.
- Eligibility for Return
A return can be requested if the following conditions are met:
The product remains in basically intact condition.
There is no obvious damage or abnormal signs of use that would affect resale.
The application must be submitted within the specified return period.
- Return Application Time
Return applications must be submitted within 30 days of receiving the product.
Return applications submitted after 30 days will generally not be accepted.
- Return Process
The return process includes:
- Submit a return application and state the reason.
- Review will be completed within 2 business days.
- After approval, follow the instructions to complete the return process.
- After the product is returned and verified, the refund process will begin.
- Refund Processing Time
After the returned product is verified, the refund will be processed within 5–7 business days.
The refund will be returned to the original payment method.
The actual arrival time may be delayed depending on the payment institution.
- Situations Where Returns Are Not Supported
Returns or refunds may not be supported in the following situations:
More than 30 days 7-Day Return Period
Product condition does not meet return conditions
Abnormal situations caused by improper personal operation
Products returned without prior application
- Special Circumstances
In case of transportation abnormalities, system errors, or other special circumstances, please submit an explanation within 7 days of discovering the problem. We will evaluate it and provide a reasonable solution.